We cannot make any changes if you have already placed your order. This includes delivery option and/or payment type. However, you can cancel your order, if it has not been shipped and make a new one instead.
You can cancel your order by the moment it has been processed by us. You can get in touch with us by sending your message to email@example.com or you can call on +371 26488636. If the order is already shipped you cannot cancel it but you may return it. All the returns are paid by customer.
It may happen that you are charged for handling fees and taxes as your order passes through customs. Any charges that occur must be paid by a receiver of a parcel. We have no control over customs and import charges; also we cannot predict what the cost may be due to customs policies and differences of import duties among countries.
After you have placed the order, you will receive confirmation to your e-mail. It will include your details and information about your order. You will receive another e-mail when we will ship your order.
We are able to make shipments for most of the countries. We will send you confirmation to your e-mail after you have made a purchase. We will let you know when we ship your order.
We will let you know when your order has been shipped. Keep in my mind that public holidays or weekends may affect the date of arrival of your parcel. When you make a purchase you will receive tracking number.
You will be able to track your order. We will let you know tracking details when we ship your order.
We ship ready-to-ship items within 3 days time excluding weekends.
Estimated delivery times.
Delivery via Latvijas Pasts:
within borders of Latvia - 4-5 business days,
within EU and to other countries - 15-30 business days.
Estimated delivery via DPD pick up parcel service:
within borders of Latvia - 1-2 business days,
within borders of EU - 5-7 business days.
Express shipping is available for extra cost. For express shipping requests, please contact us.